sone101 Terms and Conditions

1. Introduction and Definitions

sone101 (hereinafter "Platform", "we" or "us") is an online entertainment and gaming service operated for players in Bangladesh. These Terms and Conditions ("Terms") apply to the use of the platform's website, mobile services, and all related services.

By accessing this website, completing registration, or using any service, you confirm that you have fully read, understood, and agreed to these Terms. If you do not agree with these Terms, please refrain from using this platform.

1.1 Key Definitions

• "Player" — any individual who is registered on sone101 and holds an active account.
• "Account" — a personal user profile created through registration on the platform.
• "Services" — all games, betting, payment, and support features available on sone101.
• "Bonus" — promotional offers, free spins, or other rewards provided subject to specific conditions.
• "Wagering Requirement" — the amount of bets that must be placed before bonus funds become withdrawable.
• "BDT / ৳ / Taka" — Bangladeshi Taka, the currency used on this platform.

2. Eligibility and Age Requirements

To use sone101's services, you must meet the following eligibility criteria:

• You must be at least 21 years old. This platform is operated for those aged 21 and above only.
• You are creating an account in your own name and for your own use — not on behalf of a third party.
• All information you provide is true, accurate, and complete.
• You have not previously held an account that was banned or closed by sone101.
• You are not a resident of any region where online gaming is completely prohibited.

Preventing minors from accessing the platform is one of our highest priorities. If we become aware of any minor holding an account, the account will be closed immediately and all deposited funds may be forfeited.

3. Account Registration and Management

3.1 Registration Process

Each individual may open only one account. Opening multiple accounts is strictly prohibited and may result in cancellation of all accounts and forfeiture of funds. During registration you must provide the following information accurately:

• Full name (as per National ID card)
• Valid email address
• Mobile number (Bangladeshi)
• Date of birth

3.2 Account Verification (KYC)

sone101 may request completion of an identity verification (Know Your Customer) process at any time. Documents that may be required include:

• Copy of National ID (NID) or passport
• Proof of current address
• Proof of ownership of the payment method

Withdrawals may be placed on hold until verification is complete. Providing false information will result in account cancellation.

3.3 Account Security

It is your responsibility to keep your account login details confidential. Do not share your password or login details with anyone. If you suspect unauthorized access to your account, notify our support team immediately.

4. Deposit and Withdrawal Policy

4.1 Deposits

The following payment methods are accepted for deposits on sone101: bKash, Nagad, Rocket and Bank Transfer. The minimum deposit amount is ৳500 (five hundred taka) for each method.

• All deposits are processed in Bangladeshi Taka (BDT).
• Deposits are generally credited to the account instantly.
• You must use your own payment account when making a deposit.
• Deposits through third parties are strictly prohibited.

4.2 Withdrawals

The minimum withdrawal amount is ৳800 (eight hundred taka). The withdrawal process generally takes 10 to 45 minutes to complete. The following conditions apply to withdrawals:

• Withdrawals can only be made through the same method used for the deposit.
• Account verification may be required before a withdrawal request is processed.
• Withdrawals may be blocked if an active bonus wagering requirement has not been met.
• In cases of suspicious activity, withdrawals may be placed on hold for the duration of an investigation.

5. Bonus and Promotion Terms

5.1 Welcome Bonus

New players will receive a 120% bonus of up to ৳8,000 on their first deposit. To claim this bonus, the following conditions must be met:

• To withdraw the bonus amount, a total (deposit + bonus) 20x wagering requirement must be fulfilled.
• Example: A deposit of ৳1,000 gives a bonus of ৳1,200, making the total balance ৳2,200.
• Example: A deposit of ৳14,000 or more gives a maximum bonus of ৳8,000, making the total balance ৳22,000.
• If a withdrawal is made while a bonus is active without meeting the wagering requirement, the bonus will be cancelled.

5.2 General Bonus Terms

• Each bonus offer has its own specific terms and conditions — please read them before claiming.
• Bonus funds cannot be transferred to another account.
• A player cannot claim more than one welcome bonus at the same time.
• sone101 reserves the right to modify or cancel any promotion without notice.
• If bonus abuse is suspected, the account may be investigated and the bonus cancelled.

5.3 VIP Cashback Program

Weekly cashback is available across four VIP tiers on sone101:

• Bronze — up to 0.4% weekly cashback
• Silver — up to 0.8% weekly cashback
• Gold — up to 1.1% weekly cashback
• Platinum — up to 1.5% weekly cashback

VIP tier upgrades happen automatically based on your gaming activity. Cashback is calculated each week and credited to your account.

6. Gameplay Rules

The following general rules must be followed when playing on sone101:

• Each game has its own rules and payout structure — please read them before starting a game.
• If a game is interrupted due to a technical error, that round may be cancelled and the bet amount may be refunded.
• It is prohibited to exploit any error or bug in the game software to gain an advantage.
• All game outcomes are determined by a verifiable Random Number Generator (RNG).
• sone101 will not be held responsible for server issues on the part of any game provider.

6.1 Game Provider Terms

Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi, and other game providers have their own terms of use. By playing on this platform, you also agree to the terms of the relevant provider.

7. Prohibited Activities

The following activities are strictly prohibited on sone101. If any of these occur, the account may be immediately closed and funds forfeited:

• Money laundering or transactions involving illegal funds
• Creating or operating multiple accounts
• Bonus abuse or manipulation
• Playing games using automated bots or software
• Fraudulent behavior toward other players or the platform
• Attempting to misappropriate funds through chargebacks or payment disputes
• Attempting to exploit system or security vulnerabilities of the platform
• Attempting to spread hacking tools, viruses, or malware
• Conducting transactions using a third party's payment account

8. Privacy and Data Protection

Protecting your personal information is very important to us. sone101 uses SSL encryption and modern security technology to keep your data safe. Full details on how your personal information is collected, used, and protected can be found on our Privacy Policy page.

We do not sell your information to third parties. However, necessary information may be shared with approved partners for the purposes of meeting legal obligations, preventing fraud, and processing payments.

9. Responsible Gaming

sone101 believes in responsible gaming. We want gaming on our platform to always be a source of entertainment, never a cause of financial or personal difficulties.

• If you feel that gaming is getting out of your control, please contact our support team.
• You can request a temporary break or permanent restrictions on your account yourself.
• Our support team can help you set deposit limits, betting limits, or loss limits.
• Self-exclusion is available — accounts can be closed for anywhere from 6 months to permanently.

For more information about responsible gaming, please read our Responsible Gaming page.

10. Account Closure & Disciplinary Action

10.1 Our Rights

sone101 reserves the right to suspend or close any account without prior notice in the following circumstances:

• If any clause of these terms and conditions is violated.
• If false information is provided at the time of registration.
• If there is suspicion of fraud, deception, or money laundering.
• If evidence of operating multiple accounts is found.
• If a chargeback or payment dispute is filed.
• If an account remains inactive for an extended period.

10.2 Player Rights

You may request to close your account at any time. Before submitting an account closure request, please ensure that your available balance has been withdrawn and that there are no active bonuses.

11. Limitation of Liability

sone101 accepts no liability in the following cases:

• Losses caused by internet disconnection or device issues.
• Technical errors in third-party game software.
• Account information being leaked due to player negligence.
• Force majeure events (natural disasters, cyberattacks, government restrictions).
• Any indirect or incidental losses arising from gaming.

In the event of any dispute, the outcome of our internal investigation will be considered final.

12. Changes to Terms

sone101 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will attempt to send a notification to your account. However, it is your responsibility to re-read this page on each visit.

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms.

13. Contact & Support

If you have any questions, complaints, or objections regarding these terms and conditions, please contact us:

All support is provided in Bengali. Support is available around the clock according to Bangladesh Standard Time (BST, UTC+6).