Responsible Gaming —
Safe and healthy
gaming experience at sone101
sone101 believes gaming is for entertainment — not addiction. Use our responsible gaming tools to set limits, stay safe, and spend quality time with your family.
Why is responsible gaming important?
At sone101, we always put the well-being and safety of our players first. Online gaming is an entertainment activity, but it can sometimes become a problem for some people. That is why following responsible gaming principles is very important.
We want you to enjoy every moment at sone101 — but not in a way that has a negative impact on your financial, mental, or family life. On this page you will find full details of all responsible gaming tools, guidelines, and support available to you.
Remember: responsible gaming is not just about protecting yourself — it is also an expression of responsibility towards your family and loved ones. Responsible gaming at sone101 is a commitment and a culture.
⚠️ Important Notice
If you feel that gaming is causing problems in your life, or you are unable to control yourself — contact our 24/7 live chat support right now.
Email: [email protected]
We are always ready to help you. Responsible gaming is your right.
Our Responsible Gaming Tools
sone101 provides several effective tools to help you keep your gaming under control. Using these tools, you can set your own limits and maintain healthy gaming habits.
Deposit Limit
Set a limit on how much money you deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. A 24-hour waiting period applies if you want to increase the limit.
Time-Out Feature
You can temporarily close your account for 1 day to 6 weeks. No betting or deposits are allowed during a time-out. This is an effective way to take a short break.
Self-Exclusion
If you feel gaming is getting out of your control, use self-exclusion. This will close your account on a long-term basis and you will not be able to access the site.
Loss Limit
Set a maximum loss you are willing to accept over a specific period (daily / weekly / monthly). Once the limit is reached, no further bets can be placed automatically.
Session Limit
Decide in advance how much time you will spend in each gaming session. When the set time is up, the system will automatically end the session.
Support and Advice
Our 24/7 live chat team provides support in Bengali. Contact us at any time to discuss gaming concerns or to activate any tool.
For ages 21 and above only
sone101 is fully committed to preventing underage gaming. Our platform is for people aged 21 and above only. Age is verified at registration and identity documents may be requested if needed. If you have minors at home, please use parental control software on your device.
Warning signs of problematic gaming
If you notice any of the following signs in yourself, seek help immediately. Responsible gaming means recognising problems early.
- Using borrowed money or family savings to place bets.
- Spending more time or money on gaming than planned.
- Continuing to play repeatedly to try to recover losses.
- Lying to or hiding things from family or friends about gaming.
- Neglecting work, studies, or family responsibilities.
- Feeling anxious or irritable when not gaming.
- Returning repeatedly in the hope of winning back lost money.
Tips for healthy gaming
Follow these simple rules to build responsible gaming habits. Each habit will make your gaming experience more enjoyable.
- Set a budget in advance and do not go beyond that limit.
- Treat gaming as entertainment, not as a source of income.
- Take regular breaks and spend time with your family.
- Avoid gaming when you are under stress or feeling down.
- Accept losses when they happen — do not play to chase them.
- Never game while under the influence of alcohol or medication.
- Take at least one day off from gaming each week.
Limits and Controls Summary
The following tools and limits apply for responsible gaming at sone101. Contact the support team to activate any limit.
* To activate any tool or learn more, contact us via 24/7 live chat or at [email protected].
Self-Exclusion Process
Self-exclusion is the most effective responsible gaming tool available to you. It places a long-term restriction on your account and prevents you from logging into the site.
To activate self-exclusion, contact our 24/7 live chat or email [email protected]. Our trained support team will assist you with empathy and full confidentiality.
Even after the self-exclusion period ends, your account does not reopen automatically — you must consciously reapply and go through a cooling-off period.
Minor Protection
Protecting minors from gaming is one of our highest responsibilities. To open any account on sone101, you must be 21 years of age or older and pass age verification.
If you have children or teenagers at home, please keep parental controls active on your device. Keep your account login details secure and do not share them with anyone.
If you suspect that a minor is using your account, notify us immediately at [email protected].
Support and Contact
If you feel that gaming is causing problems in your life, do not face it alone. Our team is always here for you.
24/7 Live Chat
Round-the-clock live chat support is available in Bengali. We are with you for any question about responsible gaming.
Email Support
For any responsible gaming request or advice, email us at: [email protected]
Confidentiality Assured
All information related to your responsible gaming is kept completely confidential. Support is provided with empathy and without judgement.
Enjoy Responsibly
Gaming at sone101 means fun, excitement, and entertainment. Explore our various game categories — always with responsibility. If you have any questions, find answers on our FAQ page.